After signing up to a petition to protect the funding of the British Library a while ago, I get mail-outs from them every now and then. As spam goes it could be a lot worse, I read my mail plain-text anyway and the articles they link to are often at least passing diverting. Rarely however are they as well-loaded as this one, which I got the PDF of and read avidly. They’ve been looking at browsing habits on a truly broad scale, and though they admit left right and centre that there are all kinds of problems with the sample, which I find sort of encouraging, the tentative findings are quite interesting. What it is is a study by a group at University College London called The Centre for Information Behaviour and Evaluation of Research who have basically been profiling virtual research behaviour by age, so as to see if there really is a “Google generation” of web-users or not and what that means for future researchers. Their conclusions, broadly, are that (i) there isn’t, because after a certain stage of growth everyone uses the web in broadly the same way if they use it at all, no matter whether they’re 20 or 70; (ii) this does seem to mean that real research skills are dropping off, because if people can’t find an answer in a few minutes’ web-searching they stop, and (iii) this means that almost all libraries, academic or public, are being desperately outdated in the way they present their contents and make their resources available and that those who wish to retain much of a user base need to start doing really special things to remedy this lack of appeal pretty much now. And they have some suggestions, but it’s all fairly fascinating for anyone who’s been on both sides of the process of digitising knowledge and putting it online, and I do urge you to have a look at the full report.